Integrated Social Services
1 Permanent Full-Time Position (Unionized)
Posting #: 3-2026
Location: District of Thunder Bay (must reside in or be willing to relocate)

Position Overview

The District of Thunder Bay Social Services Administration Board (TBDSSAB) is currently seeking a District Tenant and Transitional Outreach Support Worker to join our Integrated Social Services team.

In this role, you’ll work directly with tenants and individuals accessing emergency hostels to assess needs, reduce barriers to housing, and connect people with the supports they need to thrive. This position plays a key role in supporting vulnerable populations and strengthening community connections across the district.

What You’ll Do

• Assess the physical, social, psychological, and economic needs of tenants and hostel residents

• Provide outreach, one-on-one support, and case management

• Connect individuals to community agencies and advocate for access to services

• Support individuals with mental health and addiction challenges

• Coordinate community development activities and tenant council initiatives

• Complete eligibility-related documentation for social assistance programs

• Maintain accurate case notes, reports, and statistical data

Qualifications

Education & Experience (one required):

• Degree in Psychology with 2 years of experience working with high-needs populations, or

• Diploma or Degree in Social Work with 2 years of related experience, or

• Diploma or Degree in Addictions Counselling with 2 years of related experience

Skills & Abilities:

• Strong communication, interpersonal, and conflict-resolution skills

• Cultural sensitivity and strong knowledge of community resources

• Ability to work in high-stress situations and rebound effectively

• Experience working with individuals facing mental health and addiction challenges

• Proficiency with Microsoft Office and database systems

Assets:

• Safe Food Handling Certificate

• Life skills coaching experience

Conditions of Employment

• Valid driver’s licence and access to a vehicle

• Ability to travel throughout the District of Thunder Bay

• Successful Police Records Check (Type 2)

• Must reside in or be willing to relocate to one of the following communities:
  Schreiber, Terrace Bay, Marathon, Manitouwadge, Geraldton, Longlac, or Nipigon

Hours & Compensation

• 35 hours per week

• Hourly rate: $32.80 – $40.16 (Salary Group 10)

How to Apply

Applications must include:

• A completed TBDSSAB application form

• Cover letter

• Resume
  (Please reference the position title and competition number.)

Submit by 4:30 PM on January 23, 2026 to:

Human Resources
District of Thunder Bay Social Services Administration Board
231 May Street South
Thunder Bay, ON P7E 1B5

(807) 345-2466

Full Posting Details: 3-2026_District_Tenant_and_Transitional_Outreach_Support_Worker.pdf